To enable the correct selection of a PhysicalPac offering for a particular machine type, a services selection guide is available, providing a cross reference list of ThinkPlus and PhysicalPac to applicable machine types. PhysicalPac offerings have a part number and can be ordered through UPOS/SAP in the same manner as Lenovo products. To be eligible for service, PhysicalPac offerings must be registered by the customer within 21 days of its purchase by completing the registration process provided in the PhysicalPac documentation.
- Lenovo PhysicalPac Warranty Upgrade
- PhysicalPac warranty upgrade (PHP) offerings for ThinkCentre one-year OSR 2BD base warranty machine types
- 3 Years On-Site Repair
- Next Business Day response