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BlackBerry Advantage Support Program Annual Fee (1-30 Active Users)

£1,644.10 with Free Delivery
Debit Card Discounted Price: £1,640.81

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Product Part Numbers

  • Quick Find Code: K316673
  • Manufacturers SKU: TEL-ESD-00078

Product Description

Advantage Support provides problem management, software updates and optional support features such as Direct to Level Two Support and a Support Service Specialist to help manage problems and avoid technical issues.  You'll also have access to self-service tools such as the BlackBerry Expert Support Center, technical webcasts, BlackBerry Certification exam vouchers and the BlackBerry Solve newsletter.

Main Features:

  • 24x7 telephone support with an average 90-second response
  • Electronic incident submission with a 2-hour response by telephone or email
  • Critical technical issues can be managed in a formal Problem Management process
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