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Avaya 1150E IP Deskphone (Graphite)

£947.77 with Free Delivery
Debit Card Discounted Price: £945.88

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Product Part Numbers

  • Quick Find Code: K328796
  • Manufacturers SKU: NTQ409AA

Product Description

The Avaya 1150E IP Deskphone with Gigabit Ethernet brings best-in-class IP Telephony and advanced communication features to ACD environments and the IP Contact Centre. An ideal solution for agents and supervisors, the multi-line 1150E IP Deskphone leverages the award winning features and design of the Avaya 1100 Series IP Deskphones for a superior user experience, while adding dedicated agent and supervisor fixed keys along with IP delivery of highly-desired Contact Centre features. With a large, high-resolution, pixel-based, graphical greyscale display, a USB port supporting an enhanced navigation experience, Gigabit Ethernet integration for support of collocated PC traffic and standard headset profile support for agent mobility, the 1150E IP Deskphone delivers a powerful combination of features to maximize productivity, enhance customer service levels, reduce costs and ultimately, drive increased business performance.

Main Features:

  • Multi-line IP Phone supports up to twelve line/programmable feature keys, four context-sensitive soft keys and twelve fixed keys common to the 1100 Series IP Deskphones
  • Seven additional fixed keys with built in LEDs dedicated to IP Contact Center agents including: In-Calls, Not Ready, Make Set Busy, Supervisor, Supervisor Listen/Talk, Emergency and Activity
  • Optional Supervisor configuration delivers seven fixed keys including Observe Agent, Call Agent, Answer Agent, Answer Emergency, Display Agents, Interflow and Night Service
  • One additional feature key with built-in LED, programmable for any commonly used telephony or ACD features
  • High-resolution, fully-backlit, pixel based, eight-level greyscale display, which combined with a multi-position foot stand, optimizes viewing under varied lighting conditions
  • Four-way navigation cluster with 'Enter' key provides easy navigation when using features
  • Built-in USB port for support of standard USB mice, USB keyboards, devices offering USB keyboard emulation and USB powered hubs, enhancing user experience when interacting with applications and selecting menu options
  • An integrated Bluetooth 1.2 wireless technology Audio Gateway for support of standard headset profiles, boosting agent productivity with greater freedom at the desktop
  • An integrated 10/100/1000 IEEE Base-T Ethernet Switch with LAN and PC ports, supporting switching of both IP Phone traffic and the traffic from a collocated PC
  • Gigabit Ethernet switch integration for investment protection at the desktop, addressing the ongoing growth of multimedia-intensive traffic from a collocated PC, enabling it to be switched through the PC port of the 1150E IP Deskphone
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USER CONTROLS Navigation Buttons 4-Way
Mute Yes
Volume Control Yes
Hold Button Yes
Other Buttons Goodbye,Directory, Message/Inbox, Shift/Outbox, Quit, Copy, Expand and Services
SYSTEM Security Supports 802.1ab Link Layer Discovery Protocol (LLDP) for network discovery and inventory management • Static and Full Dynamic Host Control Protocol settings (Full DHCP factory default)
COMPLIANCE Safety United States: UL 60950-1 1st Edition • Canada: CSA 60950-1-03 • European Community: EN 60950-1 +A11 • Australia/New Zealand: AS/NZS 60950.1: 2003 • IEC 60950-1 • Mexico NOM approvals
EMC United States: FCC 47 CFR Part 15 Class B • Canada: ICES-003 Class B • Australia/New Zealand: AS/NZS 3548 Class B. CISPR 22 Class B • European community: EN55022:1998+A1+A2 (Class B). EN 55024:1998+A1+A2. EN 61000-3-2. EN 61000-3-3 • Korea MIC • China CCC • Japan VCCI
ENVIRONMENTAL Environmental Operating Temperature 5 to 40°C - Humidity 5 to 95%
PHYSICAL Form Factor IP Phone
Case Colour Graphite with Silver metallic bezel
Pack Quantity 1
Dimensions Weight 0.771kg
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