A vendor-neutral, scalable monitoring system which collects, organizes, and distributes critical alerts, surveillance video and key information, providing a unified view of complex physical infrastructure environments from anywhere on the network. The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.
- APC 1 Year 100 Node Infrastruxure Central Software Support Contract
- Service warranty certificate: Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the se
- Software upgrades: Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements
- 7x24 telephone technical support: Experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it, where available