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ZyXEL 1 Year Next Business Day Advance Replacement UK 8hr x 5day Category 2 Products

£29.33 » £21.49 with Free Delivery
Debit Card Discounted Price: £21.45

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Product Part Numbers

  • Quick Find Code: K49058
  • Manufacturers SKU: UK1-110002
  • Product UPC/EAN: 0000000000000

Product Description

This service is designed for customers who require hardware and software support but who do not require an engineer site visit

Main Features:

  • ZyAssure Advance Replacement Service
  • 9 x 5 Technical Support, allowing you access to ZyXEL Support staff in the UK. This service is offered between the hours of 9am and 5pm Monday to Friday excluding UK Public and Bank Holidays
  • 9 x 5 Remote Diagnostics performed by ZyXEL Support staff who may access real-time configurations, check hardware and software revision levels, and perform system checks such as port statistics to enable the prompt resolution of technical issues
  • Advanced Hardware replacement for arrival within next business day (NBD) This service ensures that you receive the replacement hardware promptly in the unlikely event the issue cannot be resolved by the ZyXEL support staff
  • The service guarantees your ability to have issues escalated with priority into ZyXEL's Customer Support Organisation globally
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