In today's world, keeping your systems on line is critical to your business. An extended outage can cost your business in lost productivity. APC On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements. Our Field Service Engineers are trained to isolate and correct the problem in as little time as possible, minimizing downtime. Available in 4 Hour, Next Day and Next Business Day response times, APC can offer the flexibility you need to fit your business needs and your budget.
- Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today
- In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices
- While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken
- With APC, there are no hidden costs. Travel and labour expenses are included in all service contracts
- Replacement parts and components for all units are included at no additional cost to you
- To keep you informed of all service or maintenance performed on your system, APC will provide you with a written summary report detailing the events of each service visit