All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, with Customer Carry-In Service, customers deliver their PC to a designated service centre for repair or exchange. After the product has been repaired or exchanged, customers collect their PC from the repair centre.
- Contract period: 1 year
- Service Provided: On-site service
- Response time: Next Business Day