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OverlandCare Bronze Warranty Coverage 1 Year Extension for NEOs T24 Tape Library

£819.47 with Free Delivery
Debit Card Discounted Price: £817.83

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Product Part Numbers

  • Quick Find Code: K794566
  • Manufacturers SKU: EW-24BRZ1EX

Product Description

Where the system availability is important, but not critical, Overland Storage’s Bronze Service offering gives you enhanced peace of mind that your storage solution is not out of operation for long.  Technical support available Monday through Friday, 9 a.m.- 5 p.m. (Refer to “Tech Support-at-a-Glance” to determine tech support availability), excluding recognized public and company holidays.   On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival the next business day. This excludes recognized public and company holidays.   Includes software Maintenance for Protection OS on applicable products.   24x7x365 access to Overland’s technical support Web portal.   Multiple year extensions and upgrades to Silver and Gold Service may be available (Please contact your Overland Storage reseller to learn more about what services are available to you)

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SUPPORT Type Extended Service Agreement
Services Provided Telephone Support + Advanced Parts Replacement
Contract Period 1 Year
Response Times 2 Business Days
Service Coverage 9x5
Compatibility NEOs T24 Tape Library
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