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Lenovo ENT 1 Year Onsite Repair 24x7 4 Hour Respons

£537.71 with Free Delivery
Debit Card Discounted Price: £536.63

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Product Part Numbers

  • Quick Find Code: K811096
  • Manufacturers SKU: 00WU039

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition.  Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to  focus on your business critical issues. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. 4 hours on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer's incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer's location within four hours.

Main Features:

  • Contract period: 1 year
  • Service Availability: 24 hours a day / 7 days a week
  • Response time: 4 hours
  • Service Provided: On-site service
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SUPPORT Type Extended Service Agreement
Services Provided On-Site
Contract Period 1 Year
Response Times 4 Hours
Service Coverage 24 hours a day / 7 days a week
PHYSICAL Form Factor Warranty Upgrade
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