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CONTACT US
  Support Information
To make our support service more manageable and as efficient as possible, we have introduced the e-Ticket Support System.

The e-Ticket Support System is a mean for our customers to get in contact with support representatives of Kikatek. This allows us to better serve you and keep track of all the enquiries, hence never misses or fails to assist a customer's query.

Frequently Asked Questions
Prior to raising a support e-Ticket, you may wish to consult our FAQs database which gives instant answers and solutions to frequently enquired subject matters.

To Access the e-Ticket Support System
The e-Ticket system can be accessed via this link as well as through the My Account area of our site.

If you wish to make a general query but do not yet have an account with us, you are welcomed to send us an email by using the Contact Us form available here.

We aim to answer all queries within 24 hours and in most cases, you will receive a response from us within 1 - 2 hours on a working day.

Please note that eTickets are given priority over email queries received.

Kikatek Ltd
Unit 8, Millwest
13/21 Mill Street
Slough
Berkshire, SL2 5AD
United Kingdom
Vat no: 841 9560 13

* (Customers please note that unfortunately we cannot provide telephone support at the current time and sales support queries cannot be answered by phone. Please make use of our e-Ticket Support System or the Contact Us form available here. We aim to respond to all queries within 24 hours during working days.)
  General Enquiry Form
If you have an account with us and have a question regarding your account/orders, please contact us using our e-Ticket Support System. You will receive a faster response to your query.

Alternatively, if you do not have a Kikatek account and wish to make a general enquiry; please contact us using the form below.
Full Name:  
E-Mail Address:  
Subject:  
  Your Enquiry
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